Ratnalok Hotel Pvt. Ltd. - Terms & Conditions
Terms and Conditions
These terms and conditions outline the rules and regulations for the use of Ratnalok
Hotel's online booking services, accessible via the website at https://ratnalokhotel.com/. By accessing this website and
using our online booking services, we assume you accept these terms and conditions. Do not continue
to use Ratnalok Hotel's online booking service if you do not agree to all of the terms and
conditions stated on this page.
Booking and Reservation
- Availability: All bookings and reservations are subject to availability at the time of booking.
Ratnalok Hotel reserves the right to refuse or cancel any booking at our discretion.
- Confirmation: Your booking is confirmed once you receive a confirmation email or booking
reference number from Ratnalok Hotel.
- Accuracy: It is your responsibility to ensure that all booking details provided are accurate.
Ratnalok Hotel shall not be liable for any consequences arising from inaccurate information
provided during the booking process.
Payment
- Rates: The rates displayed on our website are per room per night and are inclusive of all taxes,
unless otherwise stated. Additional charges may apply for extra services or amenities.
- Payment: Payment for your booking is required at the time of reservation unless otherwise
specified. Ratnalok Hotel accepts major credit cards and other payment methods as indicated on
the website.
- Cancellation Policy: Please refer to our cancellation policy for information on cancellations,
modifications, and refunds.
Check-In and Check-Out
- Check-In: Check-in time is from [insert check-in time] onwards. Early check-in may be available
upon request and subject to availability.
- Check-Out: Check-out time is by [insert check-out time]. Late check-out may be available upon
request and subject to additional charges.
Guest Responsibilities
- Identification: Guests must present valid identification (e.g., passport, driver's license) upon
check-in.
- Behavior: Guests are expected to conduct themselves in a manner that does not disturb other
guests or disrupt the operations of the hotel.
- Damage: Guests will be held responsible for any damage to hotel property caused during their
stay.
Privacy and Data Protection
- Privacy Policy: Your use of our online booking service is subject to our Privacy Policy, which
outlines how we collect, use, and protect your personal information.
- Data Security: We employ industry-standard security measures to safeguard your personal
information. However, we cannot guarantee the absolute security of data transmitted over the
internet.
Disclaimer
- Accuracy: While we strive to provide accurate and up-to-date information on our website,
Ratnalok Hotel makes no representations or warranties of any kind, express or implied, about the
completeness, accuracy, reliability, suitability, or availability of the information, products,
services, or related graphics contained on the website.
Changes to Terms and Conditions
- Ratnalok Hotel reserves the right to amend these terms and conditions at any time without prior
notice. Any changes will be effective immediately upon posting on the website.
By using our online booking service, you agree to abide by these terms and conditions.
If you have any questions or concerns, please contact us at [insert contact information].