Ratnalok Hotel Pvt. Ltd. - Refund Policy

Standard Rate:
The cancellation is free of charge 7 days prior to the date of arrival. After this time, we charge you 90% of the room rate as a cancellation fee if we could not sell the room.

Non-Refundable Rate:
For the non-refundable bookings, no cancellation or changes are possible. In case of a cancellation, 90% of the total amount will be charged as a cancellation fee.

During the FAIRS, we have a special cancellation policy:
Free of charge up to 8 weeks prior to the date of arrival (Medica, Drupa 16 weeks). After this time, we'll charge 90% of the room rate if we could not sell the room.

Group Booking (3 rooms and more):
Guests booking more than 2 rooms are required to pay the total cost of the booking in advance. If canceled or modified up to 60 days before the date of arrival, no fee will be charged. If canceled or modified later or in the case of no-show, 90% of the reservation will be charged.